Insights
Perspectives from the WOW team on work design, digitalization, well-being, and building organizations where people thrive.
Featured · Work Design
The idea that business decisions should be grounded in evidence sounds unremarkable. In practice, it describes something that relatively few organizations actually do consistently. Most make decisions based…
The largest mistake organizations make in work design is not any specific bad decision. It is the assumption that a single design…
Read →There is a foundational question in organizational psychology that rarely gets asked directly in management conversations: what makes a job good? Not…
Read →Predictions about the future of work have a poor track record. The specific changes that reshape how we work tend to arrive…
Read →The organizations that consistently make good decisions are not those with the most data. They are those that use data well —…
Read →Not everyone thrives in the same work environment. Some people do their best thinking in a busy office. Others produce their most…
Read →It is tempting to design work around roles rather than people. Define the tasks, establish the expectations, hire someone who fits the…
Read →The way we work is changing in ways that few could have predicted a decade ago. Technological acceleration, shifting employee expectations, and…
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